Welcome to Pallash by Ruchi! These Terms and Conditions outline the rules and regulations for the use of our website and services.

By accessing or using this website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

1. Introduction

Pallash by Ruchi ("we", "us", "our") is a brand offering curated fashion, lifestyle, and/or handcrafted products through our online store. These Terms apply to all visitors, users, and customers who access our services.

2. Intellectual Property

All content on this site — including but not limited to images, designs, logos, text, graphics, and product descriptions — is the intellectual property of Pallash by Ruchi. You may not reproduce, copy, or use our content without our written permission.

3. Product Information

We strive to ensure that all details, descriptions, and prices appearing on the site are accurate. However, slight variations in color or appearance may occur due to screen settings or handmade uniqueness.

We reserve the right to modify or discontinue any product without prior notice.

4. Orders & Payments

  • All orders are subject to availability and acceptance.

  • Prices are listed in [INR/USD or preferred currency] and are inclusive of applicable taxes unless mentioned otherwise.

  • We accept payments through secure third-party gateways. By making a purchase, you agree to the terms of the payment provider.

5. Shipping & Delivery

  • Shipping timelines are mentioned on our Shipping Policy page.

  • We are not liable for delays caused by third-party logistics partners.

  • International orders may be subject to additional customs fees, which are the customer’s responsibility.

6. Returns & Exchanges

Please refer to our Return & Exchange Policy for detailed information. Only unused, undamaged products in original packaging are eligible for returns, subject to approval.

7. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Post or transmit any harmful, abusive, defamatory, or obscene material.

  • Attempt to gain unauthorized access to any part of the website.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use the website. All services are provided on an "as-is" and "as-available" basis.

9. Privacy

Your use of the site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

10. Modifications to Terms

Pallash by Ruchi reserves the right to modify these Terms and Conditions at any time. It is your responsibility to review them periodically. Continued use of the website after changes implies your acceptance of the revised terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Country/State], without regard to its conflict of law principles.

12. Contact Us

For any questions about these Terms and Conditions, please reach out to:

Pallash by Ruchi
Email: [pallashbyruchi@gmail.com]
Phone: [ ‪+91 97114 99607‬ / ‪+91 98995 75297‬]