At Pallash by Ruchi, we aim to deliver your order to you as quickly and safely as possible.
Processing Time:
All our pieces are thoughtfully handcrafted and made to order. Please allow 7–14 business days for your order to be prepared before it is shipped. For custom orders, the timeline may vary and will be communicated at the time of order confirmation.
Domestic Shipping:
We offer free shipping within India on all prepaid orders. Once dispatched, orders typically reach you within 3–7 business days, depending on your location.
International Shipping:
We ship worldwide! International shipping charges are calculated at checkout based on your location and order weight. Delivery time may vary between 10–21 business days. Any customs duties or taxes applicable in your country will be borne by the customer.
Order Tracking:
Once your order is shipped, you are welcome to get in touch with us for tracking details and updates on your delivery status.
Delays:
We take great care to deliver on time, but occasionally there may be delays due to unforeseen circumstances. We appreciate your patience and understanding — please feel free to reach out if you have any questions.
Questions?
If you need any assistance with your order or shipping, please write to us at pallashbyruchi@gmail.com or WhatsApp us at ‪+91 97114 99607‬ / ‪+91 98995 75297‬ — we’re always here to help.