Exchange & Returns
We take pride in crafting each piece to order. Due to the custom nature of our products, we have a strict no return and no refund policy - all sales are final. 

To ensure you're happy with your purchase, we offer a complimentary, one-time alteration within 10 days of receiving your order.
• Please email pallashbyruchi@gmail.com before sending any item back.
• Once your alteration request is approved, we will send you a prepaid shipping label along with return instructions.
Unauthorised returns without prior approval will not be accepted.
For any questions about your order or alteration requests, please contact us at pallashbyruchi@gmail.com.